WHO ARE WE
Tenerife Online SL
English-speaking property purchase assistance from A to Z
Tenerife Online SL is based in the Canary Islands, in South Tenerife. The company was founded in 2010 and is managed by Jean Martin Vandenhoeck and An Robyns. Our philosophy is simple: as a Belgian, Dutch-speaking real estate agent in Tenerife, we offer a COMPLETE package of services for those wishing to buy a property with us — from the first viewing through to the notary and post-notarial follow-up.
We are more than a real estate agency. You will notice this the moment you step through our doors, call us, or meet us. We believe that clients should be treated the way we want to be treated ourselves. This is how we build lasting relationships and experience the buying process together with you. In practice, this means purchase assistance from A to Z: NIE application, notary appointments, legal and tax advice, and, where necessary, aftercare.
Thanks to 6 years of experience at the Belgian Embassy in Madrid and our years of practice in the real estate world of Tenerife, we are perfectly familiar with Spanish legislation and the local process. This combination makes us the right partner for Belgian buyers who value quality materials, sea views, sun, and a terrace, within a short distance of the coast.
We are honest, professional, and dedicated, and we listen to your wishes. We know that the decision to buy in Tenerife has an impact on you, your family, and your future. That is why we guide you step by step and prevent pitfalls such as unnecessary waiting times, bureaucracy, or doubts about returns. As a Belgian-Canarian family business, you can count on us — before, during, and after the notary.
Are you specifically looking for Palm-Mar, Costa Adeje, Arona, or San Miguel de Abona? We filter the listings based on what matters to Belgian clients and efficiently schedule viewings so you see the best of South Tenerife.
Personal advice
Excellent and personal guidance, advice and after-care when purchasing your property.
Resale
An opportunity for successful resale of your property.
Additional services
such as taking out insurance, utilities, drawing up a will regarding the purchase of property, importing a car, purchasing furniture and keys and cleaning services.
OUR TEAM
Tenerife Online SL
STEFFI VANDENHOECK
Marketing & Social media
DAWN GRAY
Front office manager
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Jean Martin Vandenhoeck
Debby Vyvey
An Robyns
Charlotte Truyers
Ayrton Armas
JEAN MARTIN VANDENHOECK
YOUR DREAM HOME FROM A TO Z
Through his six years of experience at the Belgian Embassy in Madrid, Jean Martin has acquired a thorough knowledge of Spanish legal and fiscal legislation. Through his close collaboration with the various Spanish and Belgian administrations, he knows the relevant Belgian and Spanish legislation.
Add to that his years of experience in the Canary Islands real estate world, and all this makes him the ideal advisor for the purchase of a home in Tenerife. He is the one who personally guides you through the entire procedure: applying for a NIE, the purchase, the procedure at the notary, and the post-notarial follow-up.
Jean Martin is also specialized in Belgian-Spanish inheritance law, corporate law, project development and immigration law. He speaks fluent Dutch, Spanish, English, French and German. His greatest assets are: a never-ending commitment, honesty and a thorough knowledge of the real estate world in Tenerife. For him, the personal approach tailored to the clients is paramount throughout the procedure.
AN ROBYNS
PURCHASES WITH TOTAL PEACE OF MIND
An studied at the School of Economics and speaks fluent Dutch, French, English, German and Spanish. With her years of experience as a manager in the Belgian business world, including 10 years as CEO of a medium-sized company, she is the driving force behind the operation, planning and follow-up of the procedures at Tenerife Online.
An ensures that our planning accurately meets the objectives and deadlines. Her greatest assets are organizational talent, strict planning and determination.
We help you through the entire sales process from A to Z. After all, buying a home involves more than a contract and a visit to the notary. It already starts with the “fully thorough screening” of the home before you sign the sales agreement. The necessary red tape during and after the purchase is personally handled by us and finished down to the last detail.
Tenerife is ready to welcome you again. All the more, there will be a great demand for holiday apartments. Since in the new normal, most holidaymakers will avoid hotels and the large crowds. We therefore expect an even greater growth in customers. This is also due to the negative interest on savings accounts in Belgium. Everyone realizes that only investing in real estate still provides financial security. We would like to welcome you and, as always, continue to offer maximum service. We have no need for mass sales. We do like challenges and want to work together with our customers in good understanding. There also has to be a click. We find constant and solid assignments better than the ups and downs of mass sales. Our agenda is therefore constantly supplemented throughout the year. We also do not work with external sellers in our team.
We are your DIRECT contact from the beginning until your file is completely finished. Nevertheless, we do have a professional team that we work with, but for you it remains very simple. We are and remain your point of contact for the entire process and afterwards.
Many people wonder why Tenerife Online publishes so much information about the ins and outs of Tenerife itself, in addition to the range of properties on offer…?
Because the “gut feeling” is paramount when looking for a home. Not only the home itself but also the region where the home is located is important in your choice. That is why we want to broaden and inform the knowledge and horizons of our visitors. We want them to feel how beautiful and wonderful the island is. Let them notice the unlimited future prospects Tenerife has to offer.
It is not only “Los Cristianos”, “Las Americas” and “Fañabe” or “La Caleta” but much more than that. There are still beautiful alternatives developing, new projects, ... that will make themselves heard in the coming years.
That is why we will regularly keep you informed on our website and on our social media about news and facts about the real estate world, various purchasing aspects and the holiday island of Tenerife. Tenerife Online has compiled an extensive database of properties. This database offers the visitor the opportunity to have an idea of what we offer for sale. Not all properties are listed here. Why not? Because we do not offer properties en masse with unrealistic prices as a lure. Where this property, once you have arrived in Tenerife, has just “coincidentally” been sold and you are then offered a so-called alternative. We also take into account known problems in some residences and/or problems with the property itself. We do not include these in our portfolio either. Finally, we have "silent" sales: people who would like to sell their property in complete discretion.
Some real estate agencies work with dozens of real estate agencies and logically they have “no control” over the hidden defects. We limit this to a minimum. Finally, and still important to know, we keep a part of our properties for our own customers with whom we have first had personal contact and these are not published. That is why it is important in your search to always contact us personally. You will not receive a standard form from us that you have to fill in. We like personal contact and therefore ask you to write us an email yourself or contact us by telephone. You can then tell us in your own words and feelings what you are really looking for and in this way we both spend our time purposefully. You can also send us the links of various properties that you have found on the internet. Please note: once you have had contact with various real estate agencies, we respect the ethical code, unless you find an alternative or another property with us that suits you better. Important because all the services we offer are exclusively for our customers... Think of the purchase of furniture, moving, renovations, key management, cleaning and maintenance, assistance with other procedures such as inheritance law, etc.
Once you are an owner, isn't it important to know that your home in Tenerife is in safe and good hands?
Our most beautiful gift is always the satisfaction and appreciation of our customers at the end of the entire sales process! The many expressions of gratitude or the smile at the reunion are for us an extra motivation to continue in the same way.
HAPPINESS AND PASSION
Your happiness is our main motivation. Real estate is our passion. This with attention to detail and new developments on the market. Service and integrity together with fiscal and legal experience is what we at Tenerife Online stand for. We have a thorough knowledge of the local real estate market and an eye for interesting opportunities. Buying a property with us means that you are fully guided and well informed. It already starts with the "fully thorough screening" of the property before you sign the sales agreement. We do not give any file to "third parties (lawyers)". From small apartments to luxury villas and fincas, Tenerife Online ensures that you get all the support and information you need.
IMMIGRATION
Are you thinking of emigrating to Tenerife? That all looks good. The step into the unknown, a new environment. But how do I get to the right people who can help me? The language and the administration in particular are a difficult barrier. People want certainty, sound advice so that the project is guided in a safe way. After all, successful emigration or relocation has one important key: preparation! That is why, in addition to the extensive services that we provide to our customers with their purchase, we offer complete guidance when they emigrate to Tenerife. From the move to the administrative handling to lead their integration procedure to a success. There is a lot involved.
VIP SERVICE
We firmly believe that we should treat our clients the way we want to be treated ourselves. In this way, we build a strong client relationship and experience the buying process together with you. We assist you throughout the entire sales process from A to Z. The necessary red tape during and after the purchase is personally handled by us and completed down to the last detail. Afterwards, we offer a wide range of services, such as arranging necessary insurance, utility contracts, estate matters related to property purchase, car import and inspection, furniture purchasing, cleaning services when renting out your property, home key management, immigration assistance, etc.